In this Menu, you can select the following options: Favorite Channel, Search and Skip Ahead EPG, TV Guide, EPG TV Guide, Channel recall History, PIP etc. 

Channel Guide

From here you can navigate through the Portal Channels & Channel Groups. Also, you can: Search for a Channel, Create a Favorite Channel, and Record a Channel, from this menu also

EPG Guide

From here you can navigate through Portal Channels, Also you can use the Catch Up feature, and you can create a Timer to Record a Channel or create a Timer for Channel Time Reminder

History

History gives you the ability to view or select the last 5 channels you recently viewed

Search

The Search Feature, gives you the ability to search for a channel, by typing in the name of the Channel, if you have the Bluetooth Remote control you can use easily use the Voice Control Feature, and just Say the name of the Channel

Lock

The Lock feature allows you to lock/unlock a channel, to unlock a channel you will need to enter the Pin Number.

Portal 1: 0000                     Portal 2: 9090                     Portal 3: 0000                     Portal 4: 0000

Portal 5: 9090                     Portal 6: 0000                     Portal 7: 0000                     Portal 8: 0000

Portal 9: 7274                     Portal 10: 0000

Favorite

The favorite Feature is to input a Channel into your Favorite Channel Group  

Record

The Record feature, allows you to record the current viewed Live TV Event, you will have to install a fat32 USB Drive into the USB Port of your Streaming Box

Skip Ahead

The skip-ahead feature removes the 10-second buffer to get to real-time streaming, The buffer helps provide continuous streaming by reducing freezing, buffering, or loading.

PIP

The PIP Feature allows you to watch two channels at the same time by separating the screen into two parts. One source device is displayed on the main screen at the same time another source device is displayed in the top right of the screen

Cloud Time

Cloud Time feature only work on Channels that has the Red Play icon, it allows you watch a Live TV Program from the begin, after it has already started

The “Record” function, only works when a USB Hardrive is installed

To Recall your Recording

Press the Menu Button on your remote, navigate down to Recording then press Ok

While watching Live TV press the “Green” button on your remote

Using the Navigational Keypad Type in the desired name of the Channel example: “BET” then navigate to the Search, then press “Ok” on your remote

Navigational down to the desired “BET” channel, then press “Ok” on your remote

Other Navigation Tips

Search History

Press the “Back Button on your remote to clear the screen keyboard to access the “Search History“

Navigate to TV Channels to see the available “Columbo” options

Navigate to TV Series to see the available “Columbo” options

Add a 3.0 USB Thumb Drive to the Formuler Streaming Media Boxes, and get instant TIVO-like features. You can “Pause” or “Record” Live TV with one touch of a button on your remote

Feature 17

Only $26.50

While watching Live TV press the “Record” button

In order, to watch a different Portal, you need to be first Subscribe to two Portals. Please e-mail support@satronics.bm to enquire or add a 2nd Portal to your Account.

While watching Live TV press the “Ok” button to bring up the Channel Guide, once in the Channel Guide, then Press the Cursor “Left” to show the Channel Group. On the Top of the TV Screen, you will See Provider: “Satronics IPTV 8“

Navigate down until you see the Provider change from “Satronics IPTV 8” to “Satronics IPTV 6”

Adult Channels are Password Protected If you want to remove the Adult Channels from your TV Guide please email: support@satronics.bm

To Unlock a Channel from your Channel Guide

While in the Channel Guide, navigate to the Locked Channel, then press the “Yellow” button on your Formuler Remote

When prompted to enter in Pin Number, then press the “0  0  0  0” buttons on your Formuler Remote

The ABC NY (WABC) Channel is now Unlocked

How to lock a Channel

If you want to Lock a channel, to prevent a person/ persons from viewing a particular Channel,  to view Channel, you will require to enter the PIN Number

Navigate to the Channel you wish to lock, then press “Yellow” with your Formuler Remote

The ABC NY (WABC) Channel is now Locked

AnyDesk User Instructions

Navigate to the AnyDesk Icon, on the Home Screen then press “OK” to launch the AnyDeck App.

AnyDesk, We install the AnyDesk (Remote Desktop) Application on all Formuler Streaming Boxes, to help assist in any Strouble Shooting problems that arise; you can share your TV Screen with one of our Support Team

Formuler IR1 Remote, You can easily program your IR1 Remote Control to operate your TV, giving you one remote control to operate a basic TV Entertainment System with the following commands: Ok; Source; Vol -; Vol +

💡 HOW TO

You will need the original remote of the other device. Please follow the steps below.

1. Press and hold the TV button for 5 seconds on the Formuler remote 
2. The LED goes from blinking to solid as your Formuler remote enter Learning Mode
3. Press the button to be programmed on the Formuler remote. When the LED begins blinking slowly, the button is ready to be programmed
4. Aim both remote’s heads toward each other (distance less than 3cm) and press the button to be transferred to the TV remote
5. If it is programmed correctly, the Formuler remote’s LED will blink 3 times
6. You may repeat steps 1-3 for other keys
7. Exit Learning Mode by pressing any other button on your Formuler remote, LED will turn off

How to Video:

Your IR1 Remote functions

How to Video:
Program Your IR1 Remote Control

Software Updates are designed to fix or optimize the performance of our Streaming TV Box or update a device driver to enhance the performance of the processor or fix any issue with the performance of the Streaming TV Box

Navigate down to “Software“, then press “Ok” with your Remote

Press “Ok” with your Remote, to start the Software Update

Your Streaming Box will reboot automatedly after the Firmware Update is finished installing

To enter PIP Feature

While watching Live TV, Press the “Info” button on your Remote

Press the Cursor “Down” to bring up the extended Info Menu

Navigate to the PIP icon and then press “Ok” on your remote

Now you are watching two Channels in PIP Mode, from here you can switch which channel is the main channel and you can change to different channels using the TV Guide

Press and Hold the “Red” button to Switch Screens

Press the “Ok” button to bring up the TV Guide

Your Formuler Z11 by default will update the EPG Guide every morning at 3:00 am. If it doesn’t see the below picture instructions to manually update the EPG Guide. If the Channel, still has “No Information” that particular channel/s has “No Information” available at this present time.

EPG Guide Refresh Instructions

While watching Live TV, press the “Menu” Button

Navigate down to “Content Manager“, then press the “Ok” button

Navigate down to “Data Sync“, then press the “Ok” button

Navigate down to “EPG data“, then press the “Ok” button

Navigate to the “Right“, then press the “Ok” button to initiate the EPG Guide Update

Show the status of the “EPG Guide Update“

Press the “Back” button 3X to get back to Live TV

Your Formuler Z11 by default will update the Portal/s every morning at 3:00 am. If it doesn’t see the below Picture Instructions to manually update the Portal/s.

While watching Live TV, press the “Menu” button

Navigate down to “Content Manager“, then press the “Ok” button

Press “Ok” on “Content Sources”

Navigate down to the “Portal” location

Navigate to the right to “Refresh“

The red arrow shows that “Portal Refresh” is in motion

The red arrow shows that “Portal” has no errors

Press the “Back” button 3X to get back to Live TV

Press the “Menu” button, then navigate to “Refresh Content“, then press the “Ok” button to initiate the Refresh

Shows the status of the Refesh: “Refresh Content Complete”

Rebooting Network

If your IPTV Streaming box not loading the Portal (we are assuming that the Portal is up) Let’s check to see if your Streaming Box is reaching the internet by navigating to YouTube to see if YouTube Loads.

If YouTube does not load and has an Internet Error Message please follow the below instructions. If YouTube does load please send an e-mail to support@satronics.bm

1. Unplug the power cord to your IPTV Streaming Box

2. Unplug the power cord to your ISP Modem, and leave it unplugged for a full 4-5 minutes

3. After waiting 4-5 minutes, re-plug in your ISP Modem, it will take typical 4-5 minutes for           your Modem to fully boot up

4. After your ISP Modem fully reboots re-plug in Streaming Box

5. Reload the My TV App to load the IPTV Portal

If you find that your Bluetooth remote is not responding to any button press please follow the below instructions

Check and confirm that it’s a Red light flash when press you press any button on the Remote, if no light is present please replace the (2) AA batteries with working batteries. If you see the Red light flash continue to the next step

Unplug you’re the power cord to your Streaming Box

Remove the battery cover, then remove the (2) AA batteries from the remote, for 1 full minute, after waiting 1 minute to reinstall the (2) AA batteries in the remote

Re-plug in your power cord to your Streaming Box, Test your Bluetooth remote

Your Formuler IR Remote, can easily program control and operate your TV, giving you one remote control to operate a basic TV Entertainment System with the following commands: 

                – Ok/ Enter

                – Source/ Input

                – Vol Down/ Vol Up

You will need the original TV Remote Control you want to learn and follow the steps below

How to check your Internet Download Speed

Navigate to the Fast App Icon, then press “Ok” with the Streaming Box remote control

That Fast App will automatedly start calculating your current Internet Download and Upload Speeds

Press the “Mouse” Button to Bring Up & Exit the Mouse Mode

Once the Download test has finished, navigate to “Show more info” then press “Ok” on your Streaming Box remote control

Understanding your internet speed results

Download Speed is also referred to as bandwidth, or the amount of data transmitted over a connection over a certain amount of time. You can think of downloading data like filling a swimming pool with a hose. A bigger hose allows more water to flow through it, and the pool fills more quickly

Loaded Latency measures the round-trip time when data-heavy applications are being used on the network. It is recommended to have a loaded latency below 100ms for an optimal Streaming

Unloaded Latency measures the round-trip time (a.k.a. ping speed) of a request when there is no other traffic present on a user’s network. It is recommended to have an unloaded latency below 20ms

Speed Equals Quality

The speed of your connection determines the quality of the video you watch and the audio you listen to. You’ll experience delays when downloading files, watching movies, and listening to music over a slow internet connection.

In the worst scenario, you can experience buffering. Buffering means the connection cannot handle the speed at which the video or file is sent to the Streaming Box. The data collect momentarily before playback continues. It’s similar to how a printer collects data sent from a computer before printing.

Bandwidth vs. Speed

There are two factors to consider when measuring speed. Bandwidth refers to the size of the conduit in which the data travels. Speed refers to the rate at which the data travels.

Using this definition, a larger bandwidth permits more data to travel, increasing the rate at which it travels. However, this does not necessarily mean that the speed of your broadband connection is the same as your bandwidth. Bandwidth refers to the size of the pipe in which data travel

What to do if my Internet Speed Results are Low

                The below steps may resolve slow than normal Speed Test

                    1. Unplug your ISP Modem from the power electrical plug

                    2. Unplug the Power Cord to your Streaming Box

                    3. Leave your ISP Modem unplugged for a 5 to 6 minutes

                    4. After waiting for 5 to 6 minutes replug in your ISP Modem

                    5. Your ISP Modem will take 3-5 minutes to boot up

                    6. Replug in your Streaming Box

7. Repeat the Internet Speed Test hopefully, the Internet Speeds will be back in the normal range

If your Internet Speeds do not revert to Higher Internet Speeds, you may want to contact your ISP Provider. Please Remember: When doing an Internet Speed Test, you should not test the Internet Speed from your Modem to your local ISP. Your local ISP is only a bridge to the internet

What to do if my Internet Speed is in the normal range and getting buffering

Best Practice: Hardwire your Streaming Box to your Internet Modem or Network Switch

Typically when an IPTV Server has an Upload issue, buffering can occur, but in most cases, not all Channel Groups will have buffering, and Most IPTV Servers will have duplicate Channels

Use the “Channel Search” feature to find the duplicate channel in another Channel Group

If the problem persists over a day or so, please let us know via e-mail at support@satronics.bm it will be very helpful if you take a screenshot of the Channel Name so we can look into it for you

In an effort to assist you in getting more familiar and more comfortable using the Formuler Z11 Series Media Streaming TV Box, we have put together the below “How to Instructional Video“

In an effort to assist you in getting more familiar and more comfortable using the Formuler Z11 Series Media Streaming TV Box, we have put together the below “How to Instructional Video“

In an effort to assist you in getting more familiar and more comfortable using the Formuler Z11 Series Media Streaming TV Box, we have put together the below “How to Instructional Video“

In an effort to assist you in getting more familiar and more comfortable using the Formuler Z11 Series Media Streaming TV Box, we have put together the below “How to Instructional Video“

In an effort to assist you in getting more familiar and more comfortable using the Formuler Z11 Series Media Streaming TV Box, we have put together the below “How to Instructional Video“

In an effort to assist you in getting more familiar and more comfortable using the Formuler Z11 Series Media Streaming TV Box, we have put together the below “How to Instructional Videos“

In an effort to assist you in getting more familiar and more comfortable using the Formuler Z11 Series Media Streaming TV Box, we have put together the below “How to Instructional Video“

In an effort to assist you in getting more familiar and more comfortable using the Formuler Z11 Series Media Streaming TV Box, we have put together the below “How to Instructional Video“

In an effort to assist you in getting more familiar and more comfortable using the Formuler Z11 Series Media Streaming TV Box, we have put together the below “How to Instructional Video“

In an effort to assist you in getting more familiar and more comfortable using the Formuler Z11 Series Media Streaming TV Box, we have put together the below “How to Instructional Video“